At eBay Research Labs we aspire towards big bold ideas that will change the world and make a huge difference in people’s lives. Our work also has a real impact on eBay’s day to day business, resulting from joint ventures between eRL and eBay product groups.
Commerce is at an amazing inflection point and with its 100M users and 400M active listings, eBay is a fertile ground for research and innovation. This makes it a particularly exciting time to be a part of eRL.
Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses. Their collective impact on eCommerce is staggering: In 2011, the total value of goods sold on eBay was $68.6 billion — more than $2,100 every second.
News / Events
Work done at eBay Research Labs recently got accepted to one of the top conferences in Data Mining.
May 16, 2013
Speaker: Thomas Erickson, Social Computing Group, IBM T. J. Watson Research Center
May 20, 2013
Featured Research
eBay’s research paper on paid search effectiveness – unveiled at the Economics of Digitization conference – addresses a fundamental question: ‘Why do large, branded companies like eBay spend such large amounts of money on paid search?’ The test methodology used in the study analyzed the true returns from this significant investment.
The conclusion: Incremental revenue from paid search was far smaller than expected because existing customers would have come to eBay regardless, whether directly or through other marketing channels.
The conclusion: Incremental revenue from paid search was far smaller than expected because existing customers would have come to eBay regardless, whether directly or through other marketing channels.